Reference

Privacy Policy for Your ibc138 Account

Our Privacy Policy explains what ibc138 collects when you create an account, verify your phone, enter the lobby and use DANA, OVO, GoPay or QRIS.

Account dataWallet recordsCookie choicesContact requests
ibc138 Privacy Policy for Your ibc138 Account
CONTACT ROUTES

Ask About Data Beside The Cashier

You can ask us about your Privacy Policy rights without describing your entire account history.

Account access If you cannot reach your account or phone verification is stuck, contact support with your registered contact detail. We use that information to check access without asking for your wallet password.
Payment record For a DANA, OVO, GoPay or QRIS question, send the payment reference and approximate time. We compare the reference with account records and explain what data is held about that event.
Policy request To ask for a copy, correction or removal assessment, state the request clearly and identify your account. We may need a phone verification step before changing or disclosing account data.
DATA PRACTICE

Your Data Path From Login Onward

We organise this Privacy Policy around the moments that create account data: registration, phone verification, wallet activity, lobby access and support contact.

What we collect

We may record your contact details, phone verification result, sign-in events, device and browser signals, cookie choices, support messages and payment references linked to DANA, OVO, GoPay or QRIS.

Why we use it

These records help us provide account access, connect a wallet event to the correct account, answer support questions and identify activity that does not match your normal sign-in pattern.

Cookie choices

Cookies can remember session settings and help us understand whether a page opened correctly. You can manage cookie settings in your browser, although some account steps may then need to be repeated.

Account security

Keep your phone and account credentials private, and contact us if a sign-in or phone verification event was not yours. We may ask account questions before discussing linked records.

How long we retain

We keep records for as long as needed for the stated account, transaction and support purpose, or for a period required by applicable rules. Retention can differ by record type.

Requesting changes

You may ask us to access, correct or assess removal of your personal data through support. We verify the account holder first, then explain any limit that applies to the request.

Privacy Policy Questions For Indonesia

These Privacy Policy answers address the account and wallet questions we hear most often from people in Indonesia. They cover what is collected, how to contact us and what happens after a request. If your situation involves a specific DANA, OVO, GoPay or QRIS reference, include that reference when you contact support.

The ibc138 Privacy Policy covers account details, phone verification, sign-in and device records, cookie choices, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Our Privacy Policy does not describe collecting your DANA or OVO wallet password. We use transaction references and related account details to match a payment event, while you keep wallet credentials private with the wallet provider.

Contact us through the account support path and clearly request access to your data. Provide your registered contact detail, then complete any phone verification step needed to confirm that the request comes from you.

Yes, you can ask us to correct inaccurate account details covered by the Privacy Policy. Tell us which field is wrong and provide the account contact detail; we may verify the request before making a change.

We use QRIS and GoPay references to connect a payment event with the correct account and answer status questions. These records can include a reference, time and amount supplied by the payment flow.

The Privacy Policy allows retention for the account, transaction or support purpose, and for periods required by applicable rules. The exact period can differ between phone verification, payment references and support messages.

Yes. The Privacy Policy applies when you sign in from a phone or another device, including access to Live Baccarat, Bingo or other lobby pages. Device and browser signals may support session and security checks.